TECHNICAL ISSUES

Game is not loading
If the game is not loading on your computer, here are a few things to try to get you back up and running. 1. Make sure you have the most recent version of ...
Tue, Sep 25, 2018 at 2:14 PM
My game froze
There are several reasons this could happen, which may result in a disconnect from our servers causing the game to freeze. 1. A drop in the network connect...
Tue, Sep 4, 2018 at 1:04 PM
My bonus game froze and did not get to play
If you experience a game freeze or disconnection during a slot's bonus game, please close and relaunch the game. There are several reasons this could h...
Fri, Jul 7, 2017 at 2:04 PM
My game froze when I was in the middle of my free spin bonus
If you experience a game freeze or disconnection during a slot's free spin bonus, please close and relaunch the game. There are several reasons this co...
Fri, Jul 7, 2017 at 2:04 PM
Did not get winnings/payout
We hope there is never a case where you do not get your winnings, but if you ever notice that happen, we will look into it immediately and make sure you wer...
Wed, Apr 11, 2018 at 1:33 PM